Terms & Conditions
the fine print
Effective date: 4 June 2026
Acceptance
These Terms govern your access to and use of this website, operated by TCR International Food Group Pty Ltd (ABN 79 621 341 320) ("The Chocolate Room", "we", "us", "our"). By using the website you agree to these Terms. If you do not agree, please do not use the website. We may update these Terms at any time; changes take effect when published here.
Use of the website
You agree to use the website only for lawful purposes and not to breach any law, disrupt the website or its servers, attempt unauthorised access, introduce malicious code, or scrape or harvest content without our consent.
Intellectual property
Unless stated otherwise, all content on the website — text, graphics, logos, the "The Chocolate Room" name and brand, images, layout and design — is owned by or licensed to us and protected by intellectual property laws. You may view and print content for personal, non-commercial use only, and must not reproduce or commercially exploit it without our written permission.
Information you submit
When you submit information through a form or our chat assistant, you confirm it is accurate and that you are entitled to provide it. We handle personal information per our Privacy Policy. An enquiry does not create any contract, agency, employment or franchise relationship.
Accuracy and no warranties
Content is provided for general information only and may change without notice. Menu items, products, café details and franchise information may vary. To the maximum extent permitted by law, the website and its content are provided "as is" without warranties of any kind. See our Disclaimer.
Franchise information is not an offer
Any franchise information (including investment ranges) is marketing and general information only. It is not an offer or recommendation to acquire a franchise and is not financial, legal or business advice. Any franchise is subject to a separate written agreement and the Franchising Code of Conduct. See our Franchise Information Disclaimer.
Third-party links and services
The website may link to or integrate third-party services (social media, video, mapping, analytics, chat). We are not responsible for their content or practices, and your use of them is at your own risk and subject to their terms.
Liability
Nothing in these Terms excludes any consumer guarantee or right under the Australian Consumer Law that cannot lawfully be excluded. Subject to that, and to the maximum extent permitted by law, we are not liable for any indirect, incidental or consequential loss arising from your use of the website; where our liability can be limited, it is limited to re-supplying the relevant information or service or paying the cost of doing so.
Governing law
These Terms are governed by the laws of New South Wales, Australia, and you submit to the non-exclusive jurisdiction of the courts of that State and the Commonwealth of Australia. If any part is invalid, it is severed and the remainder continues.
Contact
TCR International Food Group Pty Ltd
104, 29–31 Solent Circuit, Norwest NSW 2153, Australia
Email: info@thechocolateroom.com.au